Econet leverages AI to boost customer offering

Econet now serves more than 16 million connected customers.

ECONET Wireless Zimbabwe (Econet) says Artificial Intelligence (AI) based applications, supported by network upgrades have become central to its operations, enabling a deeper understanding of customer needs.AI is the capability of computational systems to perform tasks typically associated with human intelligence.This comes as telecommunication companies, globally, are transforming operations through advanced data analytics for enhanced…

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