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Here are Zimbabwe’s new Postal and Telecommunications Quality of Service regulations

By Nigel Gambanga

Through this new legal instrument which will be enforced by POTRAZ, local telecoms operators are expected to conform to a set of guidelines regarding the standard of service that they should deliver as well as the sort of customer care that they are obliged to offer all users of telecommunications services.

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Here are Zimbabwe’s new Postal and Telecommunications Quality of Service regulations

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