SOSES third edition launches next month

The survey provides a credible benchmark for customer experience in Zimbabwe, elevating service delivery across both public and private institutions.

THE third edition of the State of Services Economy Survey (SOSES) will be launched on December 10 in Harare. ZB Financial Holdings is funding the survey, with The Financial Gazette and TATU Advertising serving as project partners. “The research team at Consumer Feedback Consultancy is currently in the field and finalising data collection ahead of…

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