Zimbabwe’s failed WhatsApp ban just exposed the mobile operators’ struggle with innovation

By Nigel Gambanga

The reality, though, is that these operators are responding to changes that they never anticipated and whose effects they can’t control. The request for the ban, or regulation is, as has been the case in countries like Morocco and most recently South Africa, a way to contain the damage. That hardly justifies it, but it puts the request into context.

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Zimbabwe’s failed WhatsApp ban just exposed the mobile operators’ struggle with innovation

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