Cash shortages affect mobile money services as agents run dry

By Nigel Gambanga

This latest symptom of the national cash crisis is hardly surprising, though. As bank account holders continue to face challenges in withdrawing cash from their accounts via ATMs or in-branch withdrawals, those that have bank accounts linked to mobile money services like EcoCash are transferring money to their wallets and cashing out from the mobile money agents.

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Cash shortages affect mobile money services as agents run dry