November 28, 2024
ZOL vs David Coltart on Facebook… or, how not to handle a customer complaint on social media 101
By Staff Writer
On Friday 23 June, apparently after seeing a ZOL advert in the Zimbabwe Independent, outspoken local politician David Coltart complained on Facebook: ZOL #FibroniksFast really need to be called out on their misleading advertising in the Zimbabwe Independent today . They promise that getting linked is “as easy as ABC” and that “installation takes between 3 and […]
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ZOL vs David Coltart on Facebook… or, how not to handle a customer complaint on social media 101
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