OneFusion customers angry over depleting airtime. NetOne blames Facebook, continues advertise & sell faulty product

By L.S.M Kabweza

Over the past several days, NetOne customers have been complaining bitterly about how the once popular OneFusion mobile broadband bundle has been a huge letdown. Data is depleting quickly. Disappearing some say. Pictures and videos on Facebook and WhatsApp won’t load.

The complaining has been happening on social media mostly; WhatsApp, Facebook, Twitter.

NetOne says it can’t do anything about it at the moment. It’s Facebook’s fault, the company keeps telling customers mechanically. Apparently, Facebook made some changes to the WhatsApp and Facebooks apps, and those changes have compromised the OneFusion bundle.

Here’s the NetOne message:

Good day ,

We sincerely apologize for the …read more

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