Econet Blames Swipe Into EcoCash Errors On Server Congestion

By Farai Mudzingwa

According to the Herald, a survey conducted across some major supermarkets in Harare revealed that customers are having trouble with the ‘swipe into EcoCash’ service. An unnamed Pick n’ Pay official also said the Jason Moyo branch is missing out on almost $3000 on a daily basis because of Swipe into EcoCash.

Many people also seem to be confused about who they should contact for help in case of a failed transaction or double debits from a single transaction, especially if one is using a bank card not issued by Steward Bank.

What’s the cause of the problems?

Econet sited that as greater …read more

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