Has Econet Refunded The 60 000 Subscribers Whose Airtime Was ‘Disappearing?’

By Farai Mudzingwa

On Monday, we wrote an article on the challenges Econet subscribers were facing over the weekend. About 60 000 subscribers were left in the dark as their credit was being used for data services even if they had not activated ‘out of bundle’ browsing.

We reached out to Econet and they informed us that they had been having trouble with some of their systems internally but pledged to refund the affected subscribers. Here is the response they gave us on Monday:

Econet would like to apologize to customers affected by data issues arising from a routine system upgrade implemented over the …read more

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