EcoCash Distances Self From Fake Customer Service Number

EcoCash took to their social media channels to warn subscribers using the mobile money service to avoid interfacing with a certain fake support number claiming to process instant renewals.

The fake support number has been associated with the following message:

Econet Urgent Notice

Don’t be delayed by calling EcoCash for reversals and hanging transactions simply contact the 24hr Econet EcoCash customers service and get assistance in a matter seconds.

0778050376

EcoCash advised that this is false and the only ways to get assistance via official channels are as follows:

1. Call on 114
2. Write to their Facebook (@EcoCashZim) and Twitter (EcoCashZW)
3. SMS/WhatsApp on 0771 222 114
4. Visit any Econet shop
5. Visit EcoCash Mini Service Centres

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