I smile, reach out and fix the issue. I also die a little inside #Startups

By L.S.M Kabweza How do I react to a *customer* receiving Kshs 10,000 a month in free credit, consuming it all (asking for more actually) but actively telling potential customers not to use us because he is unhappy about some facet of our product he’s not let us know about? I’ll tell you how I react. I smile, […] …read more

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