Automation and beyond: Taking the leap into Africa’s digital future

By Lorreta Songola, Regional Chief Commercial Officer, Central African Region, Liquid Intelligent Technologies

 WITH digital transformation the order of the day, there’s been a profound shift in the way enterprises use technology.

Tools like Microsoft Copilot, a host of automation, and other groundbreaking technologies are changing offerings like cyber security and transforming broader enterprise applications. Let’s have a look at how these advances are reshaping industries, and how companies like Liquid Intelligent Technologies are playing a key role in facilitating this transformation.

Realising the efficiencies of the cloud

Zimbabwean businesses are increasingly turning to cloud solutions to optimise their operations and enhance productivity. Embedded into traditional products and services, these cloud solutions are shaping the future of work in far-reaching ways.

Lorreta Songola, Regional Chief Commercial Officer, Central African Region, Liquid Intelligent Technologies

Whether it’s streamlining HR, automating finance functions, enhancing customer interactions, or optimising supply chain management and logistics, digital transformation is changing the face of business. Microsoft Copilot is a good example – Integrating with existing Microsoft tools, it automates routine tasks and provides useful insights and suggestions, enhancing productivity and enhancing decision-making.

There’s no question that digitisation is redefining efficiency and creativity in the workplace, making every task from the mundane to the most complex, smarter, faster, and more intuitive. Analysts can unlock the full potential of data. Email management means streamlined communication and enhanced productivity. Sales teams have access to CRM and sales platforms. The possibilities are endless.

Beyond automation

And this innovation isn’t limited to automation tools. There are so many other applications across all areas of the business. AI and machine learning, for instance, provide the predictive analytics and advanced data analysis that can give a business a competitive advantage. Real-time monitoring and data collection are made possible by the Internet of Things (IoT), and cloud computing offers scalable solutions that adapt along with the business’s changing needs.

Innovation for growth – with the right partner

As these new technologies become part of business’s day-to-day operations, it also becomes clear that digital transformation is less about merely enhancing efficiencies and more about driving fundamental changes in how businesses operate in the digital age. As enterprises become more agile, data-driven, and customer centric, innovation thrives. These businesses are then better equipped to meet the challenges of digital transformation head-on.

But just how ready are organisations to trust that these technologies are right for them? Having an experienced and capable guide is invaluable. For Zimbabwean businesses, a partner like Liquid who understands the business environment and can provide tailored solutions is key. In turn, organisations need to embrace the inevitable shift towards enterprise-wide automation and innovative modern technologies.

The digital future is upon us. Companies that will remain competitive and innovative are those that embrace modernisation, invest in training, and partner with a technology provider that can offer them solutions tailored to Africa’s dynamic environment and their own unique business needs.

Liquid Intelligent Technologies Zimbabwe, a business of Cassava Technologies, a leading pan-African technology group, recently hosted a webinar for Zimbabwean businesses presented by experts from Liquid Intelligent Technologies and Microsoft. The webinar recording can be viewed here.