Ecocash ‘Making It Impossible’ To Mistakenly Get Charged Twice For A Single Transaction

By Alvine Chaparadza

Many people in Zimbabwe are now using Ecocash to make payments, send and receive money and pay bills. The rise in the use of Ecocash is coinciding with system failures on the platform and in turn, this is generating harsh criticisms.

One of the major problems that are enraging customers is the double debiting of a single transaction in customers account. Furthermore, the rectification of such transactions takes about 24 hours which is further fuelling customers anger.

However, Ecocash users will be glad to know that Ecocash can now stop customers from having their accounts debited …read more

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