Econet Introduces Bud-e, A Chatbot To Help With Enquiries

By Farai Mudzingwa

Econet has just introduced a chatbot that users can interact with on via Facebook Messenger. The bot is called Bud-e and can help users with :

EcoCash Pin Resets
PUK Request
Internet Settings
EcoCash Reversals and More

Before Bud-E can serve you, it(Chatbots have no gender right?) will walk you through a verification process and check your Number, and ID Number before giving a number of options to chose from.

Verification process

More verification

Finally we get to chat with Bud-E

Some of the options

Bud-e also has a host of other features which include

Ability to buy electricity through EcoCash
Redirect you to other affiliates and partners such as Kwese, Steward, …read more

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