Full Letter That POTRAZ Wrote To Netone Over OneFusion Data Complaints

By Staff Writer

As promised when we broke the news that POTRAZ had ordered Netone to compensate customers who had been affected by the flaw in their OneFusion product, we have more detail now. What detail is better than the actual letter written to Netone from POTRAZ?

We have taken out the name of the official who wrote but here it is:

RE: BILLING COMPLAINTS ON NETONE DATA BUNDLES

We refer to the above matter.

The Authority has noted the billing challenges you are facing with the Onefusion product. We have also noted that you have sent a communication to your subscribers advising and admitting the …read more

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