HR PERSPECTIVE: Board reports: Strategic compass lost in triviality

BOARD reports serve as a critical bridge between management and the directors, providing crucial insights into the company’s performance, strategic direction, and emerging risks.

When crafted effectively, these reports can empower boards to make informed decisions, provide valuable guidance, and ensure the company stays on course. However, the sad reality is that many board reports end up collecting dust, unopened and unread. This is not merely an inconvenience but a significant missed opportunity.
Why board reports matter
Informed decision-making: Insightful board reports equip directors with the information they need to assess the company’s progress, identify potential issues, and make strategic decisions. Without this, decisions may be made based on incomplete or outdated information, increasing the risk of missteps.
Strategic alignment: Effective board reports ensure that the management team and the board are on the same page regarding the company’s goals and priorities. This alignment is essential for maintaining a cohesive direction and avoiding costly misunderstandings.

Human resources expert, Memory Nguwi

Risk mitigation: By highlighting potential risks and challenges, board reports enable the board to address these issues before they escalate. This proactive approach can safeguard the company’s reputation, financial stability, and long-term success.
Accountability and transparency: Well-crafted reports foster a culture of accountability and transparency within the organisation. By communicating key metrics and performance indicators, the reports help ensure that the management team is held responsible for delivering on its commitments.
Why board reports fail
Two primary pitfalls plague many board reports:
1. Triviality: Some reports focus on mundane operational details or excessive data without highlighting the strategic implications. This overwhelms board members with information, making it difficult to discern what truly matters. The default setting for most board members is “Do not read; it’s a waste of time.”
2. Trivialising the strategic: On the other end, some reports gloss over critical strategic issues, reducing them to mere bullet points or jargon-laden summaries. This fails to provide the board with the necessary depth and context for meaningful discussions.
Roadmap to effective board reports
To transform board reports from overlooked documents into invaluable strategic assets, consider these recommendations:
l Focus on strategic relevance: Prioritise information that is directly relevant to the board’s decision-making responsibilities. This includes key performance indicators, strategic initiatives, emerging risks, and potential opportunities.
l Tell a compelling story: Craft a narrative that weaves together the data and insights into a cohesive story. This will help the board grasp the bigger picture and understand the interconnectedness of various aspects of the business.
l Visualize data: Use charts, graphs, and other visual aids to make complex information more accessible and engaging. This can help the board quickly identify trends, patterns, and outliers.
l Concise and focused: Keep the report concise and focused, avoiding unnecessary jargon and excessive detail. Use executive summaries and clear headings to guide the reader through the most important points.
l Seek feedback: Regularly seek feedback from board members to ensure that the report is meeting their needs and expectations. This iterative process will help refine the report’s content and format over time.
Time for action is now
We have the knowledge, the tools, and the opportunity to revolutionise board reporting practices. By embracing a data-driven, strategic, and collaborative approach, we can transform board reports from overlooked documents into indispensable strategic compasses. Let’s commit to investing in the quality and relevance of these reports, recognising their potential to drive sustainable growth, mitigate risks, and ensure the long-term success of our organisations.
The future of effective governance depends on our ability to elevate board reports to their rightful place as strategic compasses.
Let’s seize this opportunity to empower boards, drive performance, foster collaboration, and build trust. The time for action is now.

Nguwi is an occupational psychologist, data scientist, speaker and managing consultant – Industrial Psychology Consultants (Pvt) Ltd, a management and HR consulting firm. Email:mnguwi@ipcconsultants.com or visit our websites https://www.thehumancapitalhub.com/ and www.ipcconsultants.com