POTRAZ Orders NetOne To Compensate OneFusion Customers Affected By Data Problems

By Farai Mudzingwa

Portraz has ordered NetOne to compensate subscribers that were facing challenges with the OneFusion program over the past week.

As reported some subscribers have seen their credit run out much quicker than usual. There has also been difficulty accessing media content on Facebook and Whatsapp. NetOne has attributed the problem to a server change on the part of Facebook. They are yet to offer an official fix and customers have been fuming for a number of days now.

Now PORTRAZ (Postal and Telecommunications Regulatory Authority of Zimbabwe) has ordered NetOne to compensate the affected subscribers who have been affected by the …read more

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