Standard Global Communication donates telecoms equipment to national blood service Zimbabwe

Standard Global Solution CEO – Cornwell-Nemberi

ONE of Zimbabwe’s leading providers of office communication solutions, Standard Global Communications, has donated office communication equipment to the National Blood Service Zimbabwe (NBSZ), to help improve communication and reduce office communication costs.
The Voice over Internet Protocol, (VoIP) Gateway equipment,that Standard Global Communications donated, will enable the NBSZ to make free telephone calls, amongst its six branches around the country.

The VoIP Gatewayswere installed by Standard Global Communications, in conjunction with NBSZ’sIT department and were integrated into to the existing legacy PABXs that NBSZ has, turning the legacy PABXs into Internet Protocol (IP).This VoIP technology enables free calling among branches just like calling an office extension.

In other words, allNBSZ branches nationwide will be technically an extension of each other, which supports free communication among staff members.The VoIP Gateways are expected to help reduce office telephone costs by between 30 to 50 percent percentand also make it much easier for NBSZ staff to communicate with each other, as all staff membersin at all NBSZ branches nationwide, will now be able to call each other as an extension.

Speaking at the VoIP equipment handover ceremony, SGC Chief Executive Officer, Cornwell Nemberi said: “We were approached by SiphoBulle, a board member of NBSZ Bulawayo Region, to help find a solution toreduce telephone costs. As a responsible, corporate citizen, Standard Global Communicationsaccepted the challenge and saw it necessary to donate telecoms equipment to one of Zimbabwe’s most important institutions, the National Blood Service, as part ofour social responsibility, to invest the community that we operate in”.

The handover ceremony was attended by National Blood Service Zimbabwe Staff, Management and Board Members. MrNemberi added,“We hope the VoIP equipment,will not only help reduce telephone costs, but will also increase operational efficiency at National Blood Service Zimbabwe. By combining the extra money saved, in this very economically challenging environment and the increased communication efficiency, Standard Global Communication is convinced, the VoIPequipmentwill ultimately lead to, saving of precious lives”

The VoIP Gateways were installed atNational Blood Service Head Office andJoina City office, in Harare, NBSZ Regional office and town office in Bulawayo as well as Gweru, Masvingo and Mutare branches.

To ensure that NBSZ is self-sufficient, in terms of technical back up, Standard Global Communications involved the NBSZ IT Department, in the deployment of the VoIP Gateways at allNBSZ branches nationwide. After being satisfied, that the IT Team was technically familiar with the donated equipment, after commissioning of the VoIP Gateways, SGC undertook an intensive technical training session for the NBSZ IT Team.

“We are pleased to confirm that all the NBSZ IT Team members passed all technical procedures and examination tests, as prescribed by the manufacturer of the VoIP Gateways, our partners, Matrix Communication and Security of India. The NBSZ IT Team comprising of ItayiMlambo,  Noel Shiripapenga and Micah Nhemachena, are now Matrix certified to Install, programme, trouble shoot, repair and service Matrix Range of VoIP Gateways. I would like to call upon the IT Team to come forward and receive their certifications,”  said Nemberi

The technology exchange between SGC and NBSZ will ensure that the NBSZ IT Department has capacity to tackle any technical issues that arise.

“In the unlikely event that the NBSZ IT Department experience challenges, SGC will, through a software programme called Team Viewer, remotelythrough the internet begiven access to the VoIP Equipment, by NBSZ IT department,to undertake diagnosis and any necessary programming. Wewill provide remote technical assistance from our workshop, free of charge, for the next 12 months.”added Nemberi. The total value of the donated VoIP Gateways, deployment and training costs is US$6 000.00

Going forward Nemberi said: “SGC would like to challenge other corporate organizations, as part of their social responsibility, to also make donations in cash, kind or in blood and help fill the blood banks at the National Blood Service Zimbabwe. Remember,life is blood, without blood there no life, blood saves life”.