Prisca Tshuma, Staff Writer 
824
ZIMBABWEAN businesses must embrace Artificial Intelligence (AI) to create tailored customer experiences, the Customer Experience Association of Zimbabwe (CXAZ) has said.This comes as widespread mobile usage and mobile money adoption are reshaping market dynamics, making AI a critical tool.CXAZ vice-chairman, Tendai Mutseyekwa, highlighted AI’s vital role in an interview with this publication.“AI could assist businesses…
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