TO those who have no knowledge of the balanced scorecard approach to performance management I encourage you to read my previous articles on the same subject. There has been debate in both the corporate world and academic circles on whether the balanced scorecard approach is better than other…

MY former Comrades, I would want to believe that you are still steadfastly on my side. It really gets me mad to notice that the media and the people are already erroneously referring to me as former president when they should refer to me as the legitimate president.…

IT IS a subject that I was afraid to tackle because it has so many interpretations. Usually, alienation comes about when various groups no longer agree on what the fundamentals of their existence are. This is called social cleavage. (more…)

IT IS amazing how very little attention is paid to the aspect of customer care by a lot of organisations. (more…)

MY former Comrades, this being my first January — and also first ever year — in which I have nothing to do with myself in my whole life; I have to admit that I am finding life to be rather a yawning bore. If life was always half…

WE recently undertook a national employee confidence survey that assessed employees’ outlook and perceptions on a number of issues pertaining to the economy, employers, job security and employment opportunities. This survey assessed employee confidence levels in the last quarter of 2017. (more…)

THE US Communications Board disallows bad words on public media unless those words are necessary to tell a story. (more…)

MY former Comrades. Things are going from bad to worse back home, I am told. They are going so bad that some prominent figures in the opposition MDC-T party, who are convinced that Morgan has effectively been stuffed into the back pocket of the military junta that is…

ALL eyes are on Zimbabwe. President Emmerson Mnangagwa is in the same situation that Robert Mugabe was in, 1980, but with one proviso. In 1980 the world lay at Mugabe’s feet and he could do no wrong. He was walking on water. (more…)

IN the 2018 proposed National Budget the Honourable Minister of Finance Patrick Chinamasa proposed a raft of measures to control staff costs. This was a step in the right direction for the government, given that staff costs are taking a big chunk of the national budget. I am…